1. Eligibility for Returns

We accept returns only if the item is defective, damaged, or incorrect upon delivery. To be eligible for a return:

  • The item must be unused and in its original packaging.

  • A return request must be submitted within 1–3 days of receiving the item.

  • Clear photos showing the issue must be provided.

2. How to Request a Return

To initiate a return, contact us at [email protected] within 1–3 days of receiving your order. Please include:

  • Your full name and contact information

  • Order number

  • Photos of the item and packaging

  • A brief description of the issue

Our team will review your request and provide instructions on how to proceed.

3. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed via cash at the time of item collection or an alternative method arranged directly with you.

  • Refunds will not be issued via cash.

4. Exchanges

If the product you received is defective or incorrect, we may offer an exchange for the same item (subject to availability).

5. Non-Returnable Items

Certain items may not be eligible for return due to hygiene or usage-related concerns. These will be clearly marked on the product page or communicated at the time of purchase.

6. Contact Us

For any questions regarding returns or refunds, please contact us at:
[email protected]